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  • Web Application

    App.gostudiopro.com. If this page says operational and you cannot access your Studio Pro app, then please get in touch!

  • Studio Pro Support

    This section relates to Studio Pro's support services like live messaging, email support, and knowledge base.

    • Email Support
    • Live Messaging
    • Phone Support
    • Help Center
    • Status Page
  • Payment Processing

    This section relates to Studio Pro’s payment processing features, including debit/credit card or ACH/BECS/bank transfer payments.

    • Studio Pro Merchant Services

      This section relates to Studio Pro’s integrated payment processor

    • Payouts

      This relates to transfers or payouts

    • Stripe Capital

      This relates to Stripe Capital loans

  • Appointments & Private Lessons

    This section relates to the Appointments & Private Lessons section inside Studio Pro

  • Auto-Pay

    This section relates to the Auto-Pay feature inside Studio Pro

  • Class Manager

    This section relates to the Class Manager inside Studio Pro

  • Connections

    This section relates to Studio Pro’s connection to third party processors

    • Authorize.net

      This relates to external Authorize.net accounts connected to Studio Pro

    • PayPal

      This relates to external PayPal accounts connected to Studio Pro

    • Stripe (external)

      This relates to external Stripe accounts connected to Studio Pro

  • Connect with Google

    This section relates to the Connect with Google feature inside Studio Pro

  • Costume Console

    This section relates to the Costume Console section inside Studio Pro

  • Lead Center

    This section relates to the Lead Center inside Studio Pro for customers on an Elite subscription

    • 2-way Texting
  • Online Store

    This section relates to the Online Store feature inside Studio Pro

  • Parent Portal Mobile Application

    This section relates to Studio Pro’s mobile iOS or Android app for the Parent Portal called Studio Pro Portal

  • Parent Portal Web Application

    This section relates to the Parent Portals for Studio Pro accounts. The URL begins with https://app.gostudiopro.com/online/ and has your unique studio ID or custom prettier link.

    • Online Registration

      This section relates to the Online Registration portion of the Parent Portal

    • Promo Codes
  • Personal Assistant

    This section relates to the Personal Assistant feature within Studio Pro

  • Point of Sale (POS)

    This section relates to the Point of Sale feature inside Studio Pro

  • Products and Services

    This section relates to the Products and Services section inside Studio Pro

  • Recital Wizard

    This section relates to the Recital Wizard section inside Studio Pro

  • Registration Manager

    This section relates to the Registration Manager inside Studio Pro

  • Reports

    This section relates to the Reports section inside Studio Pro

  • Robo features

    This section relates to Studio Pro’s communication features, Robo-Texter, Robo-Mailer, and Robo-Dialer.

    • Robo-Texter
    • Robo-Mailer
    • Robo-Dialer
  • Studio Chat

    This section relates to the chat function within Premier and Elite subscribers

  • Studio Cloud

    This section relates to the Studio Cloud feature inside Studio Pro

  • Studio Pro Website

    www.gostudiopro.com - This is Studio Pro’s marketing website

  • Studio Manager Mobile Application

    This section relates to Studio Pro’s mobile iOS or Android app calls Studio Pro Manager

  • Teachers & Staff

    This section relates to the Teachers & Staff section inside Studio Pro

    • Mobile Time Clock
    • Projects & Tasks
  • Tickets & Events

    This section relates to the Tickets & Events section inside Studio Pro

    • Events
    • Ticket-Pro
    • Ticket Promo Codes
  • Tuition

    This section relates to the Tuition features inside Studio Pro

  • Waivers & Policies

    This section relates to the Waivers and Policies feature in the Studio Pro settings

Previous Incidents

[] Support Coverage for Memorial Day

Began: Ended: Duration:
  • Studio Pro Support
  • Email Support
  • Live Messaging
  • Phone Support

Live messaging and phone support will be offline on Friday, May 22, and Monday, May 25, in recognition of Memorial Day. We will monitor emails for urgent issues; however, for general support questions, please expect a delay.

You can also expect a delay in normal payment processing operations due to bank closures in honor of the holiday.

No further notices from the past 7 days.