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  • Web Application

    App.gostudiopro.com. If this page says operational and you cannot access your Studio Pro app, then please get in touch!

  • Studio Pro Support

    This section relates to Studio Pro's support services like live messaging, email support, and knowledge base.

    • Email Support
    • Live Messaging
    • Phone Support
    • Help Center
    • Status Page
  • Payment Processing

    This section relates to Studio Pro’s payment processing features, including debit/credit card or ACH/BECS/bank transfer payments.

    • Studio Pro Merchant Services

      This section relates to Studio Pro’s integrated payment processor

    • Payouts

      This relates to transfers or payouts

    • Stripe Capital

      This relates to Stripe Capital loans

  • Appointments & Private Lessons

    This section relates to the Appointments & Private Lessons section inside Studio Pro

  • Auto-Pay

    This section relates to the Auto-Pay feature inside Studio Pro

  • Class Manager

    This section relates to the Class Manager inside Studio Pro

  • Connections

    This section relates to Studio Pro’s connection to third party processors

    • Authorize.net

      This relates to external Authorize.net accounts connected to Studio Pro

    • PayPal

      This relates to external PayPal accounts connected to Studio Pro

    • Stripe (external)

      This relates to external Stripe accounts connected to Studio Pro

  • Connect with Google

    This section relates to the Connect with Google feature inside Studio Pro

  • Costume Console

    This section relates to the Costume Console section inside Studio Pro

  • Lead Center

    This section relates to the Lead Center inside Studio Pro for customers on an Elite subscription

    • 2-way Texting
  • Online Store

    This section relates to the Online Store feature inside Studio Pro

  • Parent Portal Mobile Application

    This section relates to Studio Pro’s mobile iOS or Android app for the Parent Portal called Studio Pro Portal

  • Parent Portal Web Application

    This section relates to the Parent Portals for Studio Pro accounts. The URL begins with https://app.gostudiopro.com/online/ and has your unique studio ID or custom prettier link.

    • Online Registration

      This section relates to the Online Registration portion of the Parent Portal

    • Promo Codes
  • Personal Assistant

    This section relates to the Personal Assistant feature within Studio Pro

  • Point of Sale (POS)

    This section relates to the Point of Sale feature inside Studio Pro

  • Products and Services

    This section relates to the Products and Services section inside Studio Pro

  • Recital Wizard

    This section relates to the Recital Wizard section inside Studio Pro

  • Registration Manager

    This section relates to the Registration Manager inside Studio Pro

  • Reports

    This section relates to the Reports section inside Studio Pro

  • Robo features

    This section relates to Studio Pro’s communication features, Robo-Texter, Robo-Mailer, and Robo-Dialer.

    • Robo-Texter
    • Robo-Mailer
    • Robo-Dialer
  • Studio Chat

    This section relates to the chat function within Premier and Elite subscribers

  • Studio Cloud

    This section relates to the Studio Cloud feature inside Studio Pro

  • Studio Pro Website

    www.gostudiopro.com - This is Studio Pro’s marketing website

  • Studio Manager Mobile Application

    This section relates to Studio Pro’s mobile iOS or Android app calls Studio Pro Manager

  • Teachers & Staff

    This section relates to the Teachers & Staff section inside Studio Pro

    • Mobile Time Clock
    • Projects & Tasks
  • Tickets & Events

    This section relates to the Tickets & Events section inside Studio Pro

    • Events
    • Ticket-Pro
    • Ticket Promo Codes
  • Tuition

    This section relates to the Tuition features inside Studio Pro

  • Waivers & Policies

    This section relates to the Waivers and Policies feature in the Studio Pro settings

Previous Incidents

[Complete] Support Coverage for Martin Luther King Jr. Day, Monday, January 19, 2026

Began: Ended: Duration:
  • Studio Pro Support
  • Live Messaging
  • Phone Support

Live messaging and phone support will be offline on Monday, January 19, 2026, in recognition of Martin Luther King Jr. Day. We will monitor emails for urgent issues; however, for general support questions, please expect a delay.

You can also expect delays in normal payment processing due to bank closures in observance of the holiday.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.